Office of Technology

What’s Going on in the Tech Department?

Available for download here: 

• Instructional & Informational Technology Newsletter
• Board Policy 815, Responsible Use of Information Technology Resources (sometimes known as Acceptable Use Policy).

Technology & Facilities Work Orders:  All work requests for technology support or facilities repairs or projects will now be submitted using the District's new web-based Service Desk Portal.  This portal will provide you with the ability to submit requests to either department, track the status of those requests, and search for resolutions to problems on your own.  It will allow the District to better track and address concerns, and issues won't slip through the cracks because someone lost a sticky note or forgot a request made verbally. 

Look for the Cherwell Web Portal shortcut in your Internet Explorer Favorites.  Attached are instructions for accessing the MNSD Service Desk Web Portal. For facilities requests, please check with your building administration before inputting requests in the system, as some buildings may continue to use paper or implement their own system as we transition to the new web-based system.  All technology requests should be made using the new system.

Stay tuned for more updates!